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New Flowers

Shipping / Delivery policy

Delivery Policy for Diagon Alley Floral Design
You can select pick up flowers or gifts in store and we will have it ready for you to collect within a couple of hours. 

Currently we only deliver within Sydney Metropolitan. For any remote or interstate enquiries, please contact us on 0434 575 234 or email us at hello@diagonalleyfloraldesign.com 

 

Order deadline and delivery times
Specific delivery time is not available, for deliveries with a deadline please contact us directly.

 

Deliveries timeframes please see below

All Orders Placed by 4pm Will be delivered next day by 12pm Monday-Saturday.

*Excludes Sunday. Any Orders placed after the 4pm deadline will be processed and shipped the day after next day *excluding sundays. 

Any Orders going to a Business/ Corporate Adresses will be delivered by 5pm close of business *Ensuring we are informed it is a business.

Any Orders shipped to Hospitals will be delivered by 6pm Monday-Saturday*

Any Orders shipped to residential will arrive by 6pm Monday-Saturday*

 

Delivery destinations
All our products can be delivered to Melbourne, Sydney, Brisbane, Adelaide, Perth, Canberra, Hobart and just about everywhere else across Australia unless specified otherwise.

 

Delivery Timeframes
Deliveries to capital cities and metropolitan areas are estimated at 2-5 business days from dispatch. Deliveries to remote areas are estimated at 7-10 business days from dispatch. Excludes all perishable goods.

 

Delivery Cost

The delivery fee is calculated during the checkout process and is based on the suburb of delivery, the price is generated from the km distance from our store to the location.

 

Delivery Issues / Customer Service
If for any reason we are unable to dispatch your order we will notify you by phone or email within 2 business days.

 

Weekend deliveries
Orders placed on Sunday will be despatched on the following Monday.

Free delivery areas

Lower North Shore Suburbs, Sydney CBD, Eastern Suburbs, Inner West Suburbs

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